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Channel letter signs have become an integral part of modern branding. While these signs are highly effective in providing brand recognition and visual appeal, issues arising from damages during transportation or usage cannot be overlooked. So, when your channel letter sign is damaged, how can you efficiently and cost-effectively repair it without consuming too much time or money? Below, we'll share some practical suggestions and methods.
Step 1 → Identify the Type of Damage
Firstly, thoroughly inspect your sign. Is it the surface acrylic or metal that's damaged, or is it the internal LED lighting? Understanding the specific type of damage is crucial for determining the repair method.
Step 2 → Addressing LED Light Damage
The internal LED lighting is the core component of channel letter signs. If you find the LED lights are damaged, don't worry, as this issue is relatively easy to handle. Most signs are secured with screws, making it relatively easy to open. However, exercise caution to avoid using brute force during disassembly. Once you locate the damaged LED, you can opt to purchase a replacement LED strip of the same specifications and replace the faulty section. This method is not only straightforward but also cost-effective.
Step 3 → Surface Damage Due to Transportation
Some suppliers do not carry out anti-collision test when packing the products, so you will find many cracks on the surface when you receive the products. For front-lit signs, directly using adhesive for repairs might compromise the light emission quality. In such cases, it's best to reach out to your supplier for a replacement or repair advice. If your sign is back-lit, using strong glass adhesive for bonding could be a viable solution to ensure stability and safety of the front section.
Why Choose SatinSign Channel Letter Signs?
We take pride in producing channel letter signs that undergo 13 rigorous quality checks before leaving the factory, ensuring each product meets the highest quality standards. All our LED strips and materials used are UL certified, providing you with added confidence and safety assurance. In terms of packaging, we specifically use foam to minimize impact, guaranteeing product safety during transportation.
Most importantly, we have unwavering confidence in the quality of our products. Therefore, we pledge: should your sign encounter any quality issues, whether due to transportation or other reasons, we will replace it free of charge, ensuring you peace of mind.